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Shipping & Returns
Shipping Policy
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Please verify your pin-code and contact number before placing your order.Dispatch Time:
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In-stock items → within 3 working days
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Out-of-stock items → within 10 working days (we’ll notify you)
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Delivery Window: Monday–Saturday, 9 AM–7 PM (excluding Sundays & public holidays).
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Delivery time may vary due to courier delays, weather, or strikes.
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Tracking details will be shared by email once your package is shipped.
For queries: beanandjackdelhi@gmail.com
Return & Exchange Policy
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You may request a return within 30 days of receiving your order.
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Items must be unused, unopened, and in original packaging, with proof of purchase.
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To initiate a return, email us at namaste@tarunaturals.com. Returns without prior approval will not be accepted.
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Non-returnable items: perishable goods, custom orders, hazardous materials, flammable liquids, sale items, and gift cards.
Exchanges are only allowed in the following cases (at the time of delivery):
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The product is expired, spoiled, or infested.
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The packet is torn or improperly sealed.
Proof of bill & original packaging are mandatory.
Used products are not eligible for exchange
Refund
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Once your return is received and approved, we’ll process your refund.
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Refunds will be credited to your original payment method.
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Banks may take 3–7 working days to reflect the refund