Store Policy
Privacy & Safety
Privacy Policy
Your privacy matters to us. At https://beanandjack.online, we collect personal information only to provide our services, with your knowledge and consent.
We retain data only as long as needed and protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification using commercially acceptable safeguards.
We do not share personal information publicly or with third parties, except as required by law.
Our site may contain links to external websites beyond our control; we are not responsible for their content or privacy practices.
You may choose not to share personal information, though this may limit our ability to provide certain services.
By continuing to use our site, you accept our privacy practices. For any questions, please contact us.
Effective from March 6, 2022
Shipping, Exchange & Return Policy
Shipping
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Please verify your PIN code and contact number before placing your order.
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Dispatch Time:
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In-stock items → within 3 working days
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Out-of-stock items → within 10 working days (we’ll notify you)
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Delivery Window: Monday–Saturday, 9 AM–7 PM (excluding Sundays & public holidays).
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Delivery time may vary due to courier delays, weather, or strikes.
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Tracking details will be shared by email once your package is shipped.
For queries:beanandjackdelhi@gmail.com
Exchange Policy
Allowed in the following cases (at the time of delivery):
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The product is expired, spoiled, or infested.
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The packet is torn or improperly sealed.
Proof of bill & original packaging are mandatory. Used products are not eligible for exchange.
Return & Refund Policy
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You may request a return within 30 days of receiving your order.
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Items must be unused, unopened, and in original packaging, with proof of purchase.
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To initiate a return, email us at namaste@tarunaturals.com. Returns without prior approval will not be accepted.
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Non-returnable items: perishable goods, custom orders, hazardous materials, flammable liquids, sale items, and gift cards
Damages & Issues
Please check your order upon receipt. If it is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Refund Process
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Once your return is received and approved, we’ll process your refund.
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Refunds will be credited to your original payment method.
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Banks may take 3–7 working days to reflect the refund.
Payment Methods
- Credit / Debit Cards
- UPI
- Offline Payments
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